We ship out orders to USA, UK, Europe and the Rest of the World. Basically we deliver worldwide. Simply select your country from the drop menu on the checkout page at the time of ordering.

We apologise if you have received the wrong item. We try our best to make sure errors don’t occur. Unfortunately sometimes mistakes can happen. Please contact our customer service team and let us know what you have received and we will arrange for the correct item to be sent out to you.

This depends on the delivery method you have chosen and also where the item is being shipped from. Our fulfillment centers are located in the USA, UK and China. If you need delivery to any of these countries and the item is shipped from the same country that you need it to be delivered to, […]

The courier will leave you a ‘missed delivery’ card. It’s nothing for you to worry about. They will generally try to deliver again the following day; or you can call them to arrange a specific day/time for delivery. Alternatively you can arrange to collect it from your local depot. If you have any problems, or […]

Yes of course! If you need to return your item please get in touch within 14 days of receiving your goods by using the contact form here. Refunds can take up to 14 days to be processed. You can find full details of our returns and refund policy here.